Customer Support
You can call us to make a booking toll-free on 1300-130-601 or
e-mail us at bookings@hotelbank.com.au or
fax us on +61 (0)2 9251 7568.
Customer suggestions/feedback
We really appreciate your feedback and suggestions on the hotels, apartments and other options we offer throughout Australia & New Zealand. Word of mouth is the best information we can provide and so please let us know of any good or bad experiences. E-mail us at bookings@hotelbank.com.au. Comments, suggestions and website fault reports are also gratefully accepted.